GENERAL RETURN POLICY: We stand behind everything we sell! If you are not satisfied with your Rugged Trade purchase, you can return your items for a full refund, credit or equal exchange. Returns must be made within 30 days of purchase and must be accompanied by original receipt. All returned items must be in original condition, unworn, unaltered, free of damage by customer, with tags still attached and/or original box. Returns, refunds, exchanges and credits are subject to approval. All "Close-Out" item sales are final. All personal protective face mask sales are final.
BOOT RETURN/WARRANTY POLICY: Returns or exchanges on boots are subject to restocking, cleaning, and/or shipping fees. Boots must not be worn, damaged, scuffed or soiled by the customer in order to return or exchange them. All boots purchased at Rugged Trade come backed with a 90 day limited warranty. Improper care, misuse of boots, and normal wear and tear void the limited warranty guidelines. Boots brought in after the 90 day period are subject to manufacturer warranty policies